Terms and Conditions

Lead Times: Normal production lead-time for custom orders is 8-12 weeks. Orders may not be canceled, nor deposits refunded due to delivery outside normal production schedules.

Furniture Size: The customer is responsible for knowing that all elevators, stairwells, corridors and doorways of his/her house or apartment will permit normal delivery. We are not responsible for furniture that does not fit and will give no refunds if this occurs.

Variations: Color and grain variations are natural characteristics of steel and wood and will differ from piece to piece. The natural qualities of your furniture may vary from samples.

Payment: Sales of less than $500 must be paid in full at time of purchase. Sales greater than $500 are paid with a 50% deposit at time of order, with the remainder to be paid prior to delivery. Delivery cannot be scheduled without full payment.

Delivery and Installation: Local delivery fees are determined and charged before the final invoice is sent out. Long distance delivery fees must be determined by quote. Charges apply to additional walk-ups. Installation is not included and will be billed and added to the final invoice.

Cancellation: Our furniture is made to order and not subject to changes or cancellation after 72 hours from time of purchase. Deposits are not refundable after this three-day period.

Custom Pieces: Fabrication on custom pieces does not begin until a final drawing has been signed.